Windsor Welcome Ambassadors – Recruiting volunteers for 2025 now!
Are you passionate about Windsor’s rich history, attractions and events?
Join our long-standing volunteer ambassador scheme, become a Windsor Welcome Ambassador and help visitors create lasting memories! We are looking for friendly, enthusiastic individuals with strong local knowledge and a genuine passion for promoting Windsor and the Royal Borough.
Timing & Location:
Dates: 1st April – 30th September 2025 (Friday to Sunday)*
Hours: Between 9am to 3pm (approx. 3 hours per shift, or more as per availability)*
Location: Windsor Town Centre
Come and help us showcase all the wonderful things Windsor has to offer! You can apply online using the buttons below. Please note: Applications close on 9th March 2025.
* With an option to increase these during the peak summer season, depending on Ambassadors’ availability
Crowned by stunning Windsor Castle, the largest and oldest inhabited castle in the world and an official residence of His Majesty The King, and linked by the beautiful River Thames, the Royal Borough has a rich mix of history, culture, heritage and fun which makes it one of South East England’s loveliest short break destinations and a 'must see' for everyone's list.
Join our team as a Windsor Welcome Ambassador and make a difference!
We are looking for volunteers to welcome visitors on their arrival into Windsor and ensure they get the most out of their time here.
Purpose of the Role:
To provide a friendly welcome and deliver helpful and accurate information about the local area to both visitors and residents alike, while continuously promoting the Royal Borough of Windsor and Maidenhead as an exceptional and unique destination.
The perfect candidate:
Should be passionate about promoting the Royal Borough of Windsor and Maidenhead, and have:
Excellent communication skills and good local knowledge – key to ensuring visitors have a memorable experience.
A passion for delivering outstanding service and the ability to connect with visitors from all walks of life.
A talent for providing an enthusiastic and helpful welcome under limited supervision.
An ability to understand reference material, transport timetables and maps.
Foreign languages desirable but not essential.
The Royal Borough Ambassadors
The Royal Borough Ambassadors are a legacy of the London 2012 Olympic and Paralympic Games when 250 volunteers were recruited and trained to support events held at Eton Dorney Lake. At that time, they were known as the Eton Dorney Ambassadors and the scheme was so successful many wanted to continue to volunteer at events held locally in the Royal Borough.
13 years on the Royal Borough Ambassadors are still going strong and new recruits are actively encouraged to join. Ambassadors regularly support annual events such as the 21 Gun Salute for HM The King’s Birthday, Royal Windsor Flower Show, Windsor Duck Race, En Plein Air, Frogmore House Charity Open Days, Windsor Running Festival, Battle of Britain Service, Pumpkin Party, Christmas light switch-on events and so on.
Over the years the Ambassadors have also played a very important role in State Visits, Royal Walk Abouts, Royal Weddings, Royal Funerals and Jubilee Events.
All images kindly supplied by Gill Heppel ©
Key Responsibilities:
Provide a warm and friendly welcome to all visitors, making them feel at home from the moment they arrive.
Share in-depth local knowledge, offering useful information on Windsor’s attractions, history and hidden gems, encouraging visitors to explore beyond the obvious landmarks and extend their stay.
Promote local attractions, events, shops, restaurants and accommodation providers.
Offer clear, accurate directions and travel advice, including guidance on transport options, maps and timetables.
Continuously enhance the visitor experience, ensuring everyone leaves with a lasting, positive impression of Windsor and the Royal Borough.
Why volunteer?
Volunteering is not only good for the community, but it can also improve your physical and mental health and your overall wellbeing. Being a volunteer can bring meaning and purpose to your life, while increasing your self-esteem.
It can also relieve stress and alleviate symptoms of depression, and as well as having a positive impact on your community. Volunteering can also improve your relationships, help you make new friends, and feel more connected to the community.
It can also help you learn new skills and gain valuable work experience, as well as giving you a chance to share your existing talents, knowledge and experience to help people in need, valuable causes and the local community.